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Archive for the 'Unified Communications' Category

Video: Quick Tour of the Digium IP Phone API

Shaun Ruffell May 8th, 2013

Did you know that Digium IP Phones come with the Digium Phone App Engine built-in? The App Engine allows Digium’s business IP phones to run native applications that can communicate directly with Asterisk (using the DPMA) and Switchvox. The Phone API allows you to create custom applications that run directly on your Digium IP Phone and enhance the [...]

IT Spending Hits $3.8 Trillion! No Fooling, but Where is Value for SMBs?

Shannon Belew April 1st, 2013

With the first quarter of 2013 officially behind us, businesses of all sizes are  pausing to evaluate their plans for the rest of the year. If you are like most SMBs, you are paying particular attention to whether or not your budget is on track. One area of spending that may need to be adjusted [...]

Do You Know Clouds… the Kind that Hosts Your Phone System?

Angie Reed March 27th, 2013

I recently heard the song “Both Sides Now” where legendary folk singer, Joni Mitchell insightfully sings about clouds, admitting: I’ve looked at clouds from both sides now, From up and down, and still somehow It’s cloud illusions I recall. I really don’t know clouds at all… Fast forward 40 years later and some might argue [...]

What Does Digium’s New Switchvox Cloud Offer That The Traditional Switchvox Didn’t

Reuben Yonatan March 19th, 2013

Guest blogger – Reuben Yonatan Digium has a new address, and it’s in the cloud. The traditional, premises-based Switchvox is offered as an appliance-based solution, meaning the software runs on a dedicated machine maintained at the customer’s location or on-site. Switchvox is already an award-winning platform which supports agent log-in/out, call park, group pickup, call [...]

UC Security Round Up

Billy Chia March 15th, 2013

This week on the Digium Blog we took a look at securing unified communications systems for Small and Medium-sized Businesses (SMBs). Security can be difficult to keep on top of, but following some standard best practices can make your business more safe. You can find each day’s post below. As you visit each post please share [...]

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