Small and Medium BusinessInside the Asterisk

IT Spending Hits $3.8 Trillion! No Fooling, but Where is Value for SMBs?

Shannon Belew April 1st, 2013

With the first quarter of 2013 officially behind us, businesses of all sizes are pausing to evaluate their plans for the rest of the year. If you are like most SMBs, you are paying particular attention to whether or not your budget is on track. One area of spending that may need to be adjusted [...]

What Does Digium’s New Switchvox Cloud Offer That The Traditional Switchvox Didn’t

Reuben Yonatan March 19th, 2013

Guest blogger – Reuben Yonatan Digium has a new address, and it’s in the cloud. The traditional, premises-based Switchvox is offered as an appliance-based solution, meaning the software runs on a dedicated machine maintained at the customer’s location or on-site. Switchvox is already an award-winning platform which supports agent log-in/out, call park, group pickup, call [...]

Community , Digium , Hosted , Mobility , Small and Medium Business , Switchvox , Unified Communications
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UC Security Round Up

Billy Chia March 15th, 2013

This week on the Digium Blog we took a look at securing unified communications systems for Small and Medium-sized Businesses (SMBs). Security can be difficult to keep on top of, but following some standard best practices can make your business more safe. You can find each day’s post below. As you visit each post please share [...]

Digium , Products , Small and Medium Business , Switchvox , Unified Communications , Voice over IP
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7 Tips for Effective UC Security

Billy Chia March 14th, 2013

This week on the Digium blog we have been featuring a discussion of security as it relates to UC systems. In this post we will visit some tips and best practices specific to small and medium-sized buisnesses (SMBs) for securing their unified communications systems. Unified communications presents unique security challenges because it brings together disparate technologies. Using VoIP, [...]

Digium , Products , Small and Medium Business , Switchvox , Unified Communications , Voice over IP
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UC Security Basics

Billy Chia March 13th, 2013

Do you give much thought to security and SMB UC systems? In addition to being aware of some of the most likely attacks against UC systems, it’s also important to understand some common terminology you’ll hear referenced when talking security. For example, the acronym CIA (Confidentiality, Integrity and Availability) is used to describe the desirable attributes of [...]