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Bryan Johns January 26th, 2011
This opinion piece covers the arguments for and against hosted and premises PBX deployments in different customer and usage scenarios. It also explores the merits of a third, “co-located” solution design as a legitimate alternative for certain requirements.
Allison Smith November 15th, 2010
Commandment #10: “Name Your Company Something That Needs No Special Instruction”
Thanks for your patience while I took a break from the “15 Commandments of IVR” Series to report from AstriCon – I’m back with the latest and one of the most pivotal installments of the series: Commandment #10: “Name Your Company Something That Needs No Special Instruction” – however, I acknowledge that it’s probably too late to implement this.
roderickm June 2nd, 2010
Polycom, one of the premier listings in AsteriskExchange.com, recently shared a helpful guide to conference call etiquette. Here are their Top 10 Do’s and Don’ts of a Conference Call: Do’s Watch the clock. Make good use of everyone’s time. Come to the call with an agenda, clear objectives, and role expectations. Make sure to provide a [...]
Allison Smith May 28th, 2010
The 15 Commandments of IVR I am not an engineer of IVR systems; I do not write code, and I certainly don’t program or implement IVR systems. I am a professional voice talent who specializes in voicing IVR and auto-attendant systems — I have voiced platforms for large telcos and independent companies and organizations internationally; [...]
Danny January 27th, 2009
Being at the right place at the right time can either be the result of visionary foresight and meticulous planning – or a fortuitous turn of events. If you live in Miami, then you are the beneficiary of a fortuitous turn of events given that IT Expo/ Digium Asterisk World is being held in your [...]
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17 April 2012 — Digium Announces Ninth Annual AstriCon to be Held October 23-25, 2012
9 April 2012 — New Digium IP Phones Now Available
4 April 2012 — EntaTech to Distribute Digium's Asterisk Telephony and Switchvox Unified Communications Solutions to UK Customers
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