Asterisk Live: Meet ALICE, WinTech’s Virtual Receptionist Kiosk

ALICE receptionist on Asterisk.orgWinTech CTO Mike Yoder is our most recent featured guest on Asterisk Live. Mike talks about the innovative ALICE virtual receptionist kiosk.

Fueled by Asterisk, the ALICE receptionist greets visitors in a business lobby with an interactive video kiosk. She can then route a video or audio call to any employee (local or remote). One of the benefits of this solution is that it keeps a high level of engagement with customers and visitors, but at a lower cost than having to staff a full-time receptionist at each location. I was impressed by this unique product when I experienced … Continued

Asterisk Live: Aptus, User Solutions

Aptus, User Solutions on Asterisk.orgToday on Asterisk Live I had the privilege of interviewing Feras Al-Taher, CTO of Aptus, along with Max Bin Mahmood, their Technical Advocate. Aptus provides a user portal for Asterisk that enables users to manage their contacts along with multiple endpoints such as mobile devices, IP phones and even includes web communications. When initially connecting IP phones to Asterisk, Feras found it difficult to manage contacts in multiple locations. This was the inspiration for creating the FonB user solution for Asterisk to make contact and endpoint management easier. You can download FonB for Free to test drive on your Asterisk system. … Continued

AstriCon 2014: Enhance, Develop and Strengthen Your Asterisk Skills

Thanks to the amazing David Duffett, the AstriCon 2014 session grid is nearly full. David has recruited some of the finest Asterisk Community members to share their Asterisk news, project updates and technical expertise with AstriCon attendees. AstriCon gives all members of the Asterisk community – including telephony enthusiasts, developers and businesses – a forum to learn about the technology.

Day 1 Sessions Include:

  • Asterisk From Scratch: What You Need to Know About Asterisk
  • Web Communications for Business
  • Phone & Gateway API Panel
  • Asterisk From Scratch: What You Need To Know About Asterisk
  • Switchvox Anywhere – Deployment Options
  • Using
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Asterisk Live: Marco Signorini

Asterisk Lead Engineer on Asterisk.org In this episode of Asterisk Live, Marco Signorini, Engineering Lead for Loway, describes some of the technical challenges that arise when engineering Asterisk solutions. In particular we discuss WebRTC and how it can be used in contact center applications. The new QueueMetrics Agent Page makes use of WebRTC to provide the communications channel directly into the Agents’s browser application.

Want to know more about using Asterisk? Join us for our next webinar on using Asterisk-based turnkey Gateways.

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