Asterisk Live: Marco Signorini

Asterisk Lead Engineer on Asterisk.org In this episode of Asterisk Live, Marco Signorini, Engineering Lead for Loway, describes some of the technical challenges that arise when engineering Asterisk solutions. In particular we discuss WebRTC and how it can be used in contact center applications. The new QueueMetrics Agent Page makes use of WebRTC to provide the communications channel directly into the Agents’s browser application.

Want to know more about using Asterisk? Join us for our next webinar on using Asterisk-based turnkey Gateways.

 … Continued

Asterisk 12 Progress Report – 12.2.0 and 12.3.0

It’s been a few months since our update on Asterisk 12, and during that time period, the Asterisk Community has been hard at work enhancing and testing Asterisk – both for existing users of Asterisk 12 as well as in preparation for the next Long Term Support release, Asterisk 13. These new features focus heavily on improving the user experience in the new PJSIP stack and enhancing the existing APIs as well as the new Asterisk REST Interface (ARI). Several of these new features have been released recently in versions 12.2.0 and 12.3.0 – a few highlights include:… Continued

What Does an Asterisk Applications Engineer Do?

Asterisk Application Engineer on Asterisk.org In this edition of Asterisk Live, Digium’s own Cody Stewart joins the call to discuss solutions consulting and Asterisk applications. Cody works with customers to get them connected to the right products and services to help them make the most of their Asterisk installations.

During the interview Cody shares some success stories of how businesses have been able to implement open source Asterisk to save money and simplify their IT infrastructure. Cody was able to connect them with the right Digium products to meet their needs.

If you’d like to get in touch with Cody you can find his … Continued

Innovative Asterisk Use Case Provides Safety

Asterisk Use Case on Asterisk.orgIn an innovative use of a custom Asterisk solution, IPphonia (Telecomunicaciones Abiertas de México) created an emergency notification solution to allow quick response aid to journalists in danger. Director of Operations for IPphonia, Juan Carlos Fernadez joins Billy Chia and David Duffett for an Asterisk Live interview to talk about this interesting Asterisk use case. Juan Carlos describes the need for a safety solution and how Asterisk steps up to help in the most dire of situations. Watch now:

Continued