What Does an Asterisk Applications Engineer Do?

Asterisk Application Engineer on Asterisk.org In this edition of Asterisk Live, Digium’s own Cody Stewart joins the call to discuss solutions consulting and Asterisk applications. Cody works with customers to get them connected to the right products and services to help them make the most of their Asterisk installations.

During the interview Cody shares some success stories of how businesses have been able to implement open source Asterisk to save money and simplify their IT infrastructure. Cody was able to connect them with the right Digium products to meet their needs.

If you’d like to get in touch with Cody you can find his … Continued

UC in Schools Enables Convenience and Security

One of the most overlooked beneficiaries of a flexible Unified Communications (UC) system is a school system. I remember when telephones were only allowed in the front office, the library, the teachers’ lounge, the lunchroom, and the band hall. If a message wasn’t appropriate for blasting over the school-wide intercom, the principal came down to the classroom and passed the teacher a note. Today, having the proper communications system in place for schools is not just a convenience, but also about flexibility and security.

Growing Pains

Roxbury Preparatory Charter School, located in an inner city neighborhood of Boston, had recently grown … Continued

Innovative Asterisk Use Case Provides Safety

Asterisk Use Case on Asterisk.orgIn an innovative use of a custom Asterisk solution, IPphonia (Telecomunicaciones Abiertas de México) created an emergency notification solution to allow quick response aid to journalists in danger. Director of Operations for IPphonia, Juan Carlos Fernadez joins Billy Chia and David Duffett for an Asterisk Live interview to talk about this interesting Asterisk use case. Juan Carlos describes the need for a safety solution and how Asterisk steps up to help in the most dire of situations. Watch now:

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Asterisk-based Telecom Service – 12 Million & Growing

Traditional Philippines boats

Nearly every city in the United States has dozens of telecom providers. Yet, on the opposite side of the globe, there are only three primary telecom networks providing all business and residential VoIP telephony. This includes service for SMS, Internet, and consumer-based mobile phone service for more than 7,000 islands, scattered over 115,000 square miles of the Republic of the Philippines. Perhaps even more interesting is that those providers are utilizing an Asterisk-based telecom framework to customize a voice communications platform, Missed Call Alert (MCA) service, initially handling 10,000 calls a day, from 100,000 subscribers.

Within two years, MCA grew … Continued

Interview with Loway Founder Lorenzo Emilitri

See Loway on Asterisk Live on Asterisk.orgLorenzo Emilitri, founder of Loway, joins this edition of Asterisk Live to talk about improving performance via measurement and analytics. Loway is a Swiss development company that provides professional solutions for contact centers based on Asterisk. In the interview, we discuss the results of recent research conducted into customer satisfaction. There has been lots of feedback and excitement surrounding the positive results, and Lorenzo and I have both blogged on the topic. You can read Lorenzo’s post discussing Asterisk in the Call Center and access the survey results there, as well. You may also want to read my … Continued