Advantages of Open Source Software for Resellers and Their Customers

The business climate has changed drastically in the last decade. The volatility of current global economic conditions reinforces the need for business owners to save money wherever possible, including making strategic investments in technology solutions with the best ROI (return on investment). Adopting an open source software solution is one way to save businesses a great deal of money.

Making Money with Open Source

Open source is software that can be freely used, changed and shared, in modified or unmodified form, by anyone. Its approach to the design, development and distribution of software offers practical accessibility to a software’s source … Continued

Hosting Service Looks to Asterisk for Customization

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“Asterisk is the most customizable telecom framework for PBX systems on the planet,” says Peter Howell of Mecca Hosting in Colorado Springs, Colorado.

Mecca Hosting started as a domain name registration company but in January 2001, expanded into a hosting solution. They began using Asterisk in 2002. They needed a platform in which employees could call customers, but without giving employees access to confidential customer information – a need based on the company’s strict privacy policy.

Customized Asterisk Implementation

“We developed our own Low Cost Routing (LCR) system using MySQL and E164 lookups on Asterisk,” Howell explains. “We use a … Continued

6 Ways VoIP Saves Your Business Money

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It’s no secret that business owners are always looking for ways to cut their monthly expenses. If you own or manage a business, there’s one area that has big savings potential that you may have overlooked – your business communications. Are you stuck with a legacy phone system that is bleeding you dry and needs to be replaced? Voice over IP (VoIP) can be a great option for your small or medium-sized business.

Typically, the primary reason businesses switch to VoIP is to save money. There are several potential cost savings in a VoIP system and particularly a hosted or … Continued

How Unified Communications Enables Alternative Work Options

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Our CEO, Danny Windham, posted an article a few weeks ago on the 5 key business communications trends for 2016. One of the key trends he believes will continue to see growth is in flexible work options. Throughout 2015, over 3.7 million employees worked from home at least part time, and that number is expected to double in 2016. Companies that offer flexible work options for their employees enjoy higher employee moral, cost savings from not having to furnish office space, higher retention, and a wider talent pool from which to recruit new employees.

One of the key factors … Continued

What is SIP Trunking and How Does it Work?

As a business owner, you are constantly looking for ways to cut costs and reprioritize your spending. With all the services you are tasked with managing (merchant services, shipping services, payroll services, etc.) it’s understandable you haven’t mastered the knowledge of each industry. Maybe you’ve heard of SIP trunking, and maybe a friend of yours saves money by using it with his business, but you’d like to know more about how it works before you contact providers. Understandable.

Below is a high-level overview of SIP trunking and how it works:

 

What Is SIP Trunking?

Session Initiation Protocol, or SIP, … Continued