Who thinks the desk phone is dead? It depends on whom you ask. Analysts, journalists, and businesses will lean one way or the other, depending on two factors: what they are selling, and which one they prefer using themselves. The fact that one can argue either side fairly compellingly says something in itself: there is a need for both.
Mobility’s Role in Softphone Use
According to Mashable, 3 out of 5 workers say they do not need to be in the office to be productive. BYOD (Bring Your Own Device), softphones, and mobile sharing apps make it possible to take … Continued