UC for You: The Sales Manager

Having grown up professionally in the sales world, the role of Sales Manager is near and dear to my heart. In the third part of our blog series, UC For You, we take a look at how Unified Communications (UC) helps the sales manager lead the sales team (and your company) to success.

The sales team is the group that generates the revenue for your company – also fondly known as “the closers.” A salesperson is the voice and face of your company; and the sales manager is the one that guides the sales team and makes things happen. … Continued

WebRTC Product of the Year Winner: Respoke

WebRTC Product of the YearWe are thrilled to announce that Respoke has been named WebRTC Product of the Year Award winner by TMC, a global integrated media company. The WebRTC Product of the Year Award honors solutions that support browser-to-browser applications for voice calling, video chat, and P2P file sharing without the need of either internal or external plug-ins. This newly minted award recognizes vendors who are advancing the WebRTC industry one solution at a time.

“Congratulations to the winners of the 2015 WebRTC Product of the Year Award,” said Erik Linask, Group Editorial Director, TMC. “The recipients have displayed groundbreaking innovation in the WebRTC … Continued

This Week on Digium Live: The Benefits of Using Softphones [Video]


What exactly is a softphone? What are the benefits of using softphones versus desktop phones? These are some of the questions addressed in our new episode of Digium Live!

Special guest, Adam Kramer, our Switchvox Product Manager here at Digium, discusses the features offered through the new Switchvox Softphone for iPhone, including our most recently added feature – the ability to use your cellular minutes instead of data for your calls.

Some of the most common concerns that come up when considering softphone options are also revealed, including: setup time and level of difficulty, as well as the availability of features typically … Continued

Conference Call Etiquette: How To Improve Your Next Meeting [Video]

Conference calls are a common and convenient way for businesses to hold meetings, but they’re not always as productive as we would like. Following conference calls that become time wasters, it’s not uncommon to hear this complaint: “That’s an hour of my life that I’ll never get back!” It doesn’t have to be that way. There are a number of conference call etiquette rules that can be incorporated into these meetings to improve the overall communication and increase productivity among conference participants. It happens to be the topic of this week’s UC Tech Chat video; but before you watch, here are some helpful … Continued

Asterisk Live: Meet Rusty Newton, Asterisk Community Support Manager

Digium’s own Rusty Newton is our most recent guest on Asterisk Live. Rusty joins us to talk about his role as the Asterisk Community Support Manager. Learn more about Rusty’s role in the Community as he fields questions from David Duffett and Pete Engler about his day-to-day activities supporting the Asterisk Project.