Inside the Asterisk

Digium’s Steve Harvey Named CRN Channel Chief 2017

By Emily Arnold

The Channel Company recently released their annual list of CRN Channel Chiefs, and we are proud to announce Steve Harvey, Digium’s VP of Worldwide Sales and Service, has been named [...]

Make Your Common Voice Prompts More Extraordinary

By Allison Smith

Most of us are quite used to interacting with pre-recorded voice prompts to help guide us to our desired virtual destination or complete daily transactions over the phone. If we [...]

Power of Mobility: Switchboard to Go

By Adrian Phruksukarn

When using Switchvox, it’s hard not to acknowledge the Switchboard as a powerful tool that is invaluable to many users. It gives you a real-time view into calls that are [...]

IVRs: 5 Things You Really Don’t Need to Say

By Allison Smith

As a professional voice talent who specializes in voicing all manner of telephone applications — and as someone who’s done it for awhile — I can confess to some of [...]

Easy Call Portability with Switchvox

By Adrian Phruksukarn

Since the release of the updated Switchvox Softphone App, I have been taking more and more of my calls from my iPhone as I move around the office. As my [...]