Inside the Asterisk

Make Your Common Voice Prompts More Extraordinary

By Allison Smith

Most of us are quite used to interacting with pre-recorded voice prompts to help guide us to our desired virtual destination or complete daily transactions over the phone. If we [...]

Power of Mobility: Switchboard to Go

By Adrian Phruksukarn

When using Switchvox, it’s hard not to acknowledge the Switchboard as a powerful tool that is invaluable to many users. It gives you a real-time view into calls that are [...]

IVRs: 5 Things You Really Don’t Need to Say

By Allison Smith

As a professional voice talent who specializes in voicing all manner of telephone applications — and as someone who’s done it for awhile — I can confess to some of [...]

Easy Call Portability with Switchvox

By Adrian Phruksukarn

Since the release of the updated Switchvox Softphone App, I have been taking more and more of my calls from my iPhone as I move around the office. As my [...]

Introducing Digium’s HD touchscreen IP business phone

By Emily Arnold

It’s an exciting day here at Digium! We are pleased to announce the newest, most powerful addition to our family of IP phones, the D80. It is the industry’s first affordable, [...]