Stephen Davis

Blog Author

About the Author

Stephen Davis is Digium's Sales Operations Analyst. With over 6 years of experience administrating and developing in Salesforce.com and Pentaho Business Analytics/Data Integration, Stephen knows all about data and integration. Also, with over 10 years of sales and customer service experience, he understands the tools needed and the reports to drive the business. He is a graduate of Athens State University, earning a degree in Business Management in 2010. In his free time, you will find him running 5Ks to marathons, playing racquetball, and getting some quality time in with his family.

UC: Using APIs to Improve the ROI of Your Business Phone System

By Stephen Davis

For businesses investing in new technology, the estimated Return on Investment (ROI) is such an important part of deciding which new products to select. Once the technology is purchased and

How to Use the Hidden Data in Your Business Phone System

By Stephen Davis

In a previous article, Age of Unified Communications and Your CRM, I discussed the benefits of integrating your Unified Communications (UC) solution with your CRM (like Salesforce.com or SugarCRM).  One

The Age of Unified Communications (UC) and Your CRM

By Stephen Davis

As a former salesperson that now focuses on business intelligence (BI), I know how important it is for a business to have access to the right tools and the most