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About: Shannon Belew

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Shannon Belew
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Shannon Belew has worked with SMBs for more than 20 years and specializes in online marketing, particularly for businesses in the technology, retail, defense/government, and telecom industries (including Digium). She regularly writes about business and technology trends, and is the author of "Starting an Online Business For Dummies, All-in-One" (Wiley Publishing). Follow her on Twitter @ShannonBelew for the latest tech trends and news, including VoIP, mobility and Unified Communications.

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Recent News

7 January 2013 — Digium Expands Training and Certification Offerings for Partners, Introduces Advanced Technical Training for Switchvox

26 November 2012 — Gentek to Distribute Digium's Asterisk Telephony and Switchvox Unified Communications Solutions to Canadian Customers

19 November 2012 — Frost Sullivan Global Growth Leadership Award Presented to Digium; Company Recognized as One of Top SMB IP PBX Vendors

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FAQ's About Phone Systems

  • What is Unified Communications?
    Unified Communications (UC) is the integration of real-time communication services such as IP telephony, instant messaging, presence information, call control, and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, email, SMS and fax).
  • What is VoIP?
    Voice over Internet Protocol (VoIP, Voice over IP) is a general term for a family of technologies that deliver voice communications over an IP network.
  • What is an IP PBX?
    An IP (Internet Protocol) PBX (Private Branch exchange) is a business telephone system designed to deliver voice or video over a data network and interoperate with the normal Public Switched Telephone Network (PSTN).
  • Is an IP PBX easy to setup?
    A Switchvox IP PBX is easy to setup with an intuitive graphic user interface. Watch the demonstration.
  • I want a Switchvox phone system, how do I get started?
    Switchvox phone systems are available via through several local resellers, online resellers and from Digium Direct. To locate the most appropriate reseller for you, contact a Switchvox Specialist (make contact a switchvox specialist as a hot link to Locate a Reseller web form for Switchvox).
  • How do IP PBX phone systems improve communications?
    With an IP PBX or VoIP phone system present on an IP network, you can simplify moves, adds and changes, easily manage your network remotely, enhance mobility beyond traditional dial-up networks, future-proof your network by supporting web-enabled applications through your phone system.
  • Can a PBX phone system grow with my business?
    Yes, an VoIP business phone system can grow as your business needs change. You can add easily add users and applications to your network without requiring the replacement or addition of new services or requiring a technician to be on-site.
  • What features make a Switchvox IP PBX better than the rest?
    With all features included, the award-winning, Switchvox business phone system has an easy-to-use, customizable, web-interface (Switchboard) for you to manage your phone calls and integrate with your other business applications.

    This VoIP system includes conferencing, call recording, call queues, IVR functionality, voicemail, and many other features in one system at one low-price, providing you a better value than other available VoIP phone systems.

Thousands of companies in more than 170 countries rely on Digium phone systems.

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