About the author

Julie Webb is the Marketing Communications (MARCOM) Director at Digium. She joined the company in January 2005 after spending many years in the telecommunications industry. Julie and her team are responsible for corporate branding and events, most notably AstriCon.

Switchvox winner of the 2015 TMCLabs Innovation Award

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We are thrilled to announce that Switchvox has been honored with the Unified Communications TMCLabs Innovation Award. TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. ITMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony.

.The TMC Labs Innovation Award honors products that have demonstrated innovation, unique features, and noteworthy developments toward improving communications technology.

“Digium has displayed its commitment to quality and innovation in the development of the unified communications industry,” said Rich Tehrani, CEO, TMC. “I look … Continued

AstriCon: Telephony’s British Invasion

British Invasion (Blog)I’ve decided that we should seriously consider renaming AstriCon 2015 the Telephony British Invasion. Not only is the event taking place at the Loews Royal Pacific Universal, home of “The Wizarding World of Harry Potter” but the event will welcome back several of my favorite community mates: Dan Jenkins, Tim Panton, James Body and David Duffett. These gents are the absolute bees knees in my book and always leave me gobsmacked by the amazing energy & knowledge they bring to AstriCon.

David Duffett is ace at putting together a vast array of content each year. This year’s content tracks include: … Continued

Reducing SysAdmin Headaches with the Right Phone System

On our episodes of UC Tech Chat, we try hard to touch on a range of tech topics, from general issues about the Unified Communications market to answering specific questions about business phone system features. As our loyal fans know, we also chat about interesting tech stats and trends, like millennials’ preferences for desktop phones, the Internet of Things (IoT), and top tech cities.  Given our range of topics, there was no way we could miss talking about one of our favorite groups of people in the organization – SysAdmins – and the upcoming day to honor … Continued

Looking for Savings & Efficiency? Ditch your legacy phone system

Public and private school systems around the country are often saddled with archaic telecommunications systems. Keeping and maintaining that outdated technology may appear to be the least expensive option; but once a full system analysis and cost comparison is conducted, schools typically discover significant savings when upgrading or replacing a legacy phone system. Becker Public Schools realized its aging Inter-Tel phone system was costing them money and time. The decision to upgrade to a VoIP solution with Unified Communications (UC) features quickly proved to be a wise investment.

Becker Schools, located in Minneapolis has approximately 2,800 students and a staff

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Growing Non Profit Helps Community, Boosted by Better Communications

Growth prompted change in non profit’s phone system and a cost savings of $450,000 with Unified Communications. 

Non Profit Saves Money Phone SystemA non-profit organization typically has a clearly defined mission. When you are so successful at furthering that mission, growth (as with any business) can present some interesting new challenges.

For the San Diego-based not for profit Community Housing Works (CHW), one set of growing pains came in the form of a hosted phone system that was no longer keeping pace with communications between employees and clients, and was also costing the organization more than they realized in terms of actual operating expenses. … Continued