Last year around this time I predicted some business communications trends to anticipate in 2015, and stated that it would be the year of mobility, integration of communications, and user experience. In reviewing last year’s predictions, versus what actually happened – some were dead on while others have been slower to develop. Many of the same trends of 2015 are shaping up to be continued influencers on business communications and work styles in 2016, even while additional trends emerge.
Mobility certainly took a giant leap forward over the past year – and shows no signs of slowing down. … Continued