About the author

Billy is a Marketing Manager at Digium with a passion for Asterisk. You can find Billy on the web on Google+ and Twitter

Asterisk Live: Meet ALICE, WinTech’s Virtual Receptionist Kiosk

ALICE receptionist on Asterisk.orgWinTech CTO Mike Yoder is our most recent featured guest on Asterisk Live. Mike talks about the innovative ALICE virtual receptionist kiosk.

Fueled by Asterisk, the ALICE receptionist greets visitors in a business lobby with an interactive video kiosk. She can then route a video or audio call to any employee (local or remote). One of the benefits of this solution is that it keeps a high level of engagement with customers and visitors, but at a lower cost than having to staff a full-time receptionist at each location. I was impressed by this unique product when I experienced … Continued

Asterisk Live: Aptus, User Solutions

Aptus, User Solutions on Asterisk.orgToday on Asterisk Live I had the privilege of interviewing Feras Al-Taher, CTO of Aptus, along with Max Bin Mahmood, their Technical Advocate. Aptus provides a user portal for Asterisk that enables users to manage their contacts along with multiple endpoints such as mobile devices, IP phones and even includes web communications. When initially connecting IP phones to Asterisk, Feras found it difficult to manage contacts in multiple locations. This was the inspiration for creating the FonB user solution for Asterisk to make contact and endpoint management easier. You can download FonB for Free to test drive on your Asterisk system. … Continued

Asterisk Live: Marco Signorini

Asterisk Lead Engineer on Asterisk.org In this episode of Asterisk Live, Marco Signorini, Engineering Lead for Loway, describes some of the technical challenges that arise when engineering Asterisk solutions. In particular we discuss WebRTC and how it can be used in contact center applications. The new QueueMetrics Agent Page makes use of WebRTC to provide the communications channel directly into the Agents’s browser application.

Want to know more about using Asterisk? Join us for our next webinar on using Asterisk-based turnkey Gateways.

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What Does an Asterisk Applications Engineer Do?

Asterisk Application Engineer on Asterisk.org In this edition of Asterisk Live, Digium’s own Cody Stewart joins the call to discuss solutions consulting and Asterisk applications. Cody works with customers to get them connected to the right products and services to help them make the most of their Asterisk installations.

During the interview Cody shares some success stories of how businesses have been able to implement open source Asterisk to save money and simplify their IT infrastructure. Cody was able to connect them with the right Digium products to meet their needs.

If you’d like to get in touch with Cody you can find his … Continued

Innovative Asterisk Use Case Provides Safety

Asterisk Use Case on Asterisk.orgIn an innovative use of a custom Asterisk solution, IPphonia (Telecomunicaciones Abiertas de México) created an emergency notification solution to allow quick response aid to journalists in danger. Director of Operations for IPphonia, Juan Carlos Fernadez joins Billy Chia and David Duffett for an Asterisk Live interview to talk about this interesting Asterisk use case. Juan Carlos describes the need for a safety solution and how Asterisk steps up to help in the most dire of situations. Watch now:

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