About the author

Angie Reed, Product Marketing Manager for Switchvox has over 13 years of experience in telecommunications. She has served in various roles from technical support and technical training to applications engineering. Most recently she has served in product marketing and channel development roles.

Do You Know Clouds… the Kind that Hosts Your Phone System?

I recently heard the song “Both Sides Now” where legendary folk singer, Joni Mitchell insightfully sings about clouds, admitting:

I’ve looked at clouds from both sides now, From up and down, and still somehow

It’s cloud illusions I recall. I really don’t know clouds at all…

Fast forward 40 years later and some might argue that these lyrics still resonate as the word “Cloud” has now moved from catchy song lyrics to must-have tech solutions.  For some small and medium-size businesses (SMBs), the term “Cloud” may be confusing, especially as they try to understand how to best … Continued

2013 Trends in Business Phone Systems – Finding a Better Solution

Remember rotary phones? It’s hard to believe how much phones have changed through the years. It’s even more incredible to think about how much a phone system can do for your business, today. Now, the question becomes: What should you expect in 2013 and which trends in business phone systems will actually help drive more results?

With Unified Communications providing more convenient and affordable access to a multitude of integrated features, Small and Medium-sized Businesses (SMBs) can have more than a phone system. When choosing the right UC solution, a company’s primary business communications tool (the once humble telephone) can … Continued

Integrated Apps, BYOD and other UC trends you need to know

It’s that time of year again – with only one month until our annual AstriCon conference, we’ve been evaluating conference tracks. A popular session has always been the ExtendAPI capabilities of Switchvox. And after listening to our partners and customers describe what they have done with this tool, you’ll see why it’s such a popular feature. Basically, the Extend API capability is an easy way for partners and customers to weave custom integrations with other web-enabled business application directly with Switchvox.

In fact, it was highlighted in this week’s article by Chad Berndston at CRN. The article features Jim Watt … Continued

BYOD for SMBs: Trends, Risks and Benefits [Infographic]

For SMBs, mobility and the move toward BYOD (Bring Your Own Device) offer both opportunities and challenges. It’s a trend that shows no sign of slowing down, especially as employees increasingly require more flexibility on how and where they work. But, small businesses are also realizing the perks of a more mobile workforce and BYOD is playing a big role in that.  Overall,  SMBs have certain advantages over the larger enterprises when adopting a BYOD strategy. This infographic provides an overview of some of the pros and cons of BYOD. We also invite you to join us on July 19 … Continued

Webinar: Let freedom ring for your business and mobile employees

As we celebrate Independence Day in the U.S., we couldn’t resist contemplating the correlation between freedom and technology (you knew we had to go there!). Particularly, how businesses are benefiting from employees being able to experience more freedom in how and where they work. This is, in large part, due to the advancement and rising adoption of mobile devices.

As the worldwide mobile phone market grows in 2012, smart phones are projected to see an increase of about 40 percent in sales, while tablet sales are expected to increase as much as 200 percent over the next four years. Interestingly, … Continued