Allison Smith

Blog Author

About the Author

If you’ve listened to the public airwaves, used an automated phone system, participated in a phone survey, or even used a talking thermostat, you’re familiar with Allison Smith. One of the most prevalent telephone voices in the world today, Allison has voiced platforms for Vonage, Bell Canada, Cingular, Verizon, Qwest, Twitterfone, Hawaiian Telcom – as well as being the voice of the Asterisk Open Source PBX. Clients include Marriot Hotels, 3M, Pfizer, Toyota, Victoria’s Secret, Bank of America and EBay among many others. Her website is and

Top 10 IVR Mistakes

By Allison Smith

I have a few years under my belt voicing prompts for Asterisk systems and many other business phone systems, and I can tell you that there are some universal mistakes

5 Tips for the Best IVR and Auto Attendant Messaging

By Allison Smith

If your company has an IVR system, chances are good that it might be the very first impression of your business for many of your customers or clients. Your IVR scripts are

Asterisk stock prompts

By Allison Smith

  Guest blogger: Allison Smith, The Voice of Asterisk. My husband – a geek, but not necessarily of the telco variety – surprised me recently by acquiring his own Raspberry

Let’s Talk IVRs at ITExpo and Asterisk World 2015

By Allison Smith

ITEXPO East is approaching – and I’m more excited than ever to be asked to present at Asterisk World 2015. No sooner has Astricon wrapped up, and I’ve already shifted

Asterisk and the Queen of IVRs: Going strong in 2014 and beyond

By Allison Smith

I remember it well. The year was 2003. An email came in from somewhere in Alabama – from incredibly sweet and funny Digium staffers, asking me to do some prompts