Power of Mobility: Switchboard to Go

By Adrian Phruksukarn
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When using Switchvox, it’s hard not to acknowledge the Switchboard as a powerful tool that is invaluable to many users. It gives you a real-time view into calls that are happening on your Switchvox system and, with appropriate permissions, it allows you to monitor queues, make phone calls, record calls, barge into calls, make video calls, and much more. The Switchboard works hand in hand with the Digium IP Phone on your desk to increase your productivity. But what happens when you’re not at your desk? How do you answer the ring backs that come from the Switchboard to initiate all of its calling features?

You might not know it, but you can configure the Switchboard to work with any of your converged phones. With this knowledge, you can take a laptop and our newly improved Switchvox Softphone for iOS and set up a powerful call management workstation at your house, in a hotel room, or even on the beach. The people you are calling or receiving calls from will have no idea you’re not in your office, and you will not lose access to any of the powerful tools that Switchvox provides.  

Want to learn more? Take a quick tour and see the Switchboard in action. 

Hopefully this series of posts has shown you how the combination of the Switchvox Softphone for iOS, the Rapid Transfer feature of the InCall Menu, and the Switchboard can be combined to provide a powerful communications tool that you can take with you wherever you go.

For a quick overview, check out this video highlighting the Switchvox Softphone. 

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About the Author

Adrian Phruksukarn

Adrian Phruksukarn is the Product Group Director for Digium’s Business Products. In this role, he is responsible for setting the Switchvox product strategy as well as guiding the technical execution of that strategy. He has been working on Switchvox since before its acquisition by Digium, and over the years has held various engineering and management roles in the organization. Adrian completed his undergraduate studies at the University of California, San Diego and holds an MBA from San Diego State University.

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