Malcolm Davenport December 28th, 2010
This morning, we stumbled across a posting on the Sinologic Asterisk Blog. The posting is called “Oracle Acquires Digium – Asterisk.” http://www.sinologic.net/blog/2010-12/oracle-adquiere-digium-asterisk/ We had no idea that December 28th is the Spanish equivalent of April Fools’. Did you?
Allison Smith December 28th, 2010
The 15 Commandments of IVR Commandment #13: “Be Clear on Your Company’s Vision/Image – And Be Able to Explain That to Me” This is an aspect of writing an IVR which many people don’t even think about – when I pose the question of what “image” they’re trying to convey to companies who hire me [...]
Lisa King December 23rd, 2010
Thank you for supporting us in 2010!
Allison Smith December 14th, 2010
The 15 Commandments of IVR Commandment #12: “Read The Copy Out Loud” I can almost *feel* the resistance to this concept – the latest installment in my 15-part-series: “The 15 Commandments of IVR”: Commandment #12: “Read The Copy Out Loud”. You’ve written your IVR script. You’ve silently read it over and over – you may [...]