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Archive for August, 2010

Leslie Conway recognized as One of the Top Women of the Channel by CRN

Julie July 27th, 2010

Congratulations to Leslie Conway, vice president of global marketing, who has been recognized by Everything Channel’s CRN magazine as one of the top Women of the Channel. CRN’s annual list recognizes female executives across vendors’ channel organizations, distributors and solution providers for their accomplishments over the past year and the far-reaching impact they are having [...]

Asterisk 1.8, now in Beta

Malcolm Davenport July 26th, 2010

Howdy, Digium is pleased to announce the beta availability of Asterisk 1.8. Asterisk 1.8, the next major release of Asterisk, is a Long-Term Support (LTS) release and will be fully supported for 4 years, with an additional year of security-only fixes. For more information about support timelines for Asterisk releases, see the Asterisk versions page: [...]

The IVR Clinic with Allison Smith

Allison Smith July 26th, 2010

The 15 Commandments of IVR Commandment #4: Always Give Callers An “Opt-In” We’ve built a solid foundation of the first three Commandments of IVR so far: we’ve promised to *Never* Overestimate Your Listener’s Attention Span (which, we’ve established, is considerably shorter than you might think…); we’ve vowed to not create fake mailboxes to make our [...]

Business Phone System Fun

This voicemail is now diamonds.

roderickm July 14th, 2010

Thanks to the Old Spice guy Isaiah Mustafa, Asterisk fans are now chopping up a video and piecing together new outgoing messages for their personal voicemail. If you still chuckle any time you hear a deep voice say, “I’m on a horse,” then you’ll probably enjoy his resonant recitation of useful words for voicemail recordings. [...]

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