Inside the Asterisk

Month: June 2010

The 15 Commandments of IVR — Commandment #2: “Thou Shalt Not Create Fake Mailboxes”

By Allison Smith

About a year ago, I recorded an IVR for a small independent dry cleaning business – not really a Mom and Pop company; they were located in outlets across three [...]

Lessons From Dad

By Julie Webb

To commemorate Father’s Day we asked Danny Windham, CEO of Digium and Steve Harvey, VP of WorldWide Sales to share nuggets of wisdom that were bestowed upon them by their dads.  [...]

The IVR Clinic — with Allison Smith

By Allison Smith

The 15 Commandments of IVR Commandment #1: Don’t Overestimate Your Listener’s Attention Span We’re embarking on a fifteen-part-series of blogs designed to assist in the writing of smooth-flowing, efficiently-working IVR [...]

AsteriskNOW 1.7 Hits The Streets

By admin

Greetings, folks.  As of today, AsteriskNOW 1.7.0 is available and can be downloaded from http://www.asterisk.org/asterisknow. AsteriskNOW is a quick and easy way to get started with Asterisk.  It includes a basic [...]

AstriCon 2010 is coming to town!

By Lisa King

AstriCon 2010 is coming to town! I finally had the opportunity to visit the site of AstriCon 2010 at the Gaylord National Resort and Convention Center and it brought it [...]