The 15 Commandments of IVR — Commandment #2: “Thou Shalt Not Create Fake Mailboxes”
Allison Smith June 28th, 2010
About a year ago, I recorded an IVR for a small independent dry cleaning business – not really a Mom and Pop company; they were located in outlets across three States, and were doing very well – they prided themselves on fitting in seamlessly into the communities they served and they were at just the [...]




















