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The IVR Clinic — with Allison Smith

Allison Smith May 28th, 2010

The 15 Commandments of IVR I am not an engineer of IVR systems; I do not write code, and I certainly don’t program or implement IVR systems. I am a professional voice talent who specializes in voicing IVR and auto-attendant systems — I have voiced platforms for large telcos and independent companies and organizations internationally; [...]

An insiders look at AstriCon

Lisa King May 26th, 2010

Every year, you are bombarded with the message of what’s “new” at AstriCon.  New talks, new features, new this, new that.  Well, how about this.  This year, we plan to return to the technical.  Meaning the push for this years show will be more on the code and less on the theory.  Sound exciting?  I [...]

AstriCon Podcast #1

Lisa King May 24th, 2010

AstriCon is an event that is very close to my heart.  I’ve worked with AstriCon since it’s second year in 2005 and I have loved seeing how it’s grown and flourished throughout the years.  And now that we have “graduated” to an even larger facility in the Gaylord National Resort in DC, I’m even more [...]

Party Time!

Lisa King May 20th, 2010

Or maybe not.  But when has an AstriCon ever been complete without an All-Conference party?  Ever since I’ve worked with organizing the show, the All-Conference party has been one of the highlights of week, especially for those of us who spend most of our time behind a desk rather than enjoying the company! AstriCon’s all [...]

Switchvox Business Phone System Wins Top Midmarket Product Award

Julie May 19th, 2010

CRN Magazine, a part of the Everything Channel, has recognized Digium’s Switchvox® SMB AA355 Voice over IP (VoIP) Unified Communications (UC) solution as a Top Midmarket Product. The Top Midmarket Product winners were selected through a nomination process from Everything Channel editorial, solution providers and chief information officers (CIOs) of midsize companies. The groups collectively [...]

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