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Malcolm Davenport December 28th, 2010
This morning, we stumbled across a posting on the Sinologic Asterisk Blog. The posting is called “Oracle Acquires Digium – Asterisk.” http://www.sinologic.net/blog/2010-12/oracle-adquiere-digium-asterisk/ We had no idea that December 28th is the Spanish equivalent of April Fools’. Did you?
Allison Smith December 28th, 2010
The 15 Commandments of IVR Commandment #13: “Be Clear on Your Company’s Vision/Image – And Be Able to Explain That to Me” This is an aspect of writing an IVR which many people don’t even think about – when I pose the question of what “image” they’re trying to convey to companies who hire me [...]
Allison Smith December 14th, 2010
The 15 Commandments of IVR Commandment #12: “Read The Copy Out Loud” I can almost *feel* the resistance to this concept – the latest installment in my 15-part-series: “The 15 Commandments of IVR”: Commandment #12: “Read The Copy Out Loud”. You’ve written your IVR script. You’ve silently read it over and over – you may [...]
Allison Smith November 29th, 2010
We’re in the homestretch now! Only four more Commandments to tackle after this installment – and today’s topic has raised a lot of debate and excitement amongst my “IVR Dojos” – my IVR experts who have helped and advised me along the way with this blog. Today, we’re dealing with Commandment #11: “Don’t Go Overboard With Niceties” – a very bad tendency that a good many IVR writers and the designers of on-hold systems in particular fall victim to.
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17 April 2012 — Digium Announces Ninth Annual AstriCon to be Held October 23-25, 2012
9 April 2012 — New Digium IP Phones Now Available
4 April 2012 — EntaTech to Distribute Digium's Asterisk Telephony and Switchvox Unified Communications Solutions to UK Customers
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