Comments on: Digium AA50, 1.2 Software Release

By: Felipe Soilva

Felipe Soilva — Thu, 11 Sep 2008 00:03:55 +0000

Finally people support Digium answered, and after several procedures decided to send a new appliance to Colombia and I mail them back to send the old one. that good support …

Thanks to those who tried to help me in this blog.

By: Stephane Rouleau

Stephane Rouleau — Sat, 06 Sep 2008 14:47:43 +0000

Ken M: You can re-imagine the CF card from the ISO? DOH! Tech Support wanted me to RMA the card so they could re-initialize it. I was all set to first attempt to dump the contents of my working card into a file using dd, and dumping this over the broken one, but I was a bit weary of shutting down the AA50 now.

Thanks!

By: Ken M

Ken M — Fri, 05 Sep 2008 23:43:05 +0000

Felipe Silva: It may be faster to download the latest AA50 disc image (sx00i-1.2.0.3.iso) and follow Digium’s recovery instructions for re-imaging the Compact Flash card.

By: Felipe Silva

Felipe Silva — Fri, 05 Sep 2008 07:29:39 +0000

four days ago to send an e-mail support and I have not yet given an answer, I am desperate because I have a ticket but do not give any reason or solution.

By: Malcolm Davenport

Malcolm Davenport — Thu, 04 Sep 2008 16:26:19 +0000

Howdy,

Ken M: E-mail thread going on with you directly about a couple of your points, but I’ll hit one of them here, now, as I applies to everyone.

The Digium endorsed method of configuration is the web interface. We want it to do the things that people need. We do understand, though, that there are a million things that it doesn’t currently do. We’ll keep working to get there.

Oliver: Point taken. We’re planning on adding that back in a future software release.

Cheers.

By: Oliver

Oliver — Thu, 04 Sep 2008 06:49:06 +0000

What happened to the “Active Channels” display? We use that A LOT to debug issues with calls dropping, call volumes etc. This needs to come back!

By: Ken M

Ken M — Wed, 03 Sep 2008 22:35:23 +0000

Malcolm: Thank you! I will try this as soon as I can. I wonder if there is an official “Digium endorsed” way to get the AA50 working as I’d like;)

I also wonder if my case is so unusual, or if there is an obvious reason why routing to the outside world would be deliberately made difficult to do; I would think that this is a normally desired feature.

On a slightly related note, LAN ports become non-responsive when WAN is configured manually from the GUI, and WAN becomes non-responsive when anything is plugged into the LAN ports. The AA50 is nice when it works, but there are gremlins that should have been worked out before release. <–Digium has yet to respond to tech-support e-mails (maybe they’ve been too busy focusing this firmware update).

By: Malcolm Davenport

Malcolm Davenport — Tue, 02 Sep 2008 21:16:55 +0000

Ken M:

The following is totally unsupported. After having SSH’d into your AA50, create a file in /etc/config called “rc.local.” Then, in this file, put your route line in: /sbin/route add default gw 10.78.9.1. And, then execute a save_config and reboot.

e.g.:

echo “/sbin/route add default gw 10.78.9.1″ > /etc/config/rc.local
save_config
reboot

The contents of the rc.local file are run after everything else, and rc.local isn’t blown away when the AA50 is rebooted.

Cheers.

By: Stephane Rouleau

Stephane Rouleau — Tue, 02 Sep 2008 12:19:09 +0000

I think when I tried the upgrade I wasn’t at the latest FW version on the AA50. In fact, I may have been running one of the 1.0.x versions. (Now I’m at 1.1.1)

Of course I’m not about to try this again without a backup CF card (thankfully I had 2 already setup, now only one is working).

Anyway, I wonder if perhaps it was the same thing that happened to Felipe; if so a warning should be posted about first upgrading to 1.1.1 before jumping to 1.2.x.

By: Ken M

Ken M — Tue, 02 Sep 2008 03:38:58 +0000

In case anyone is wondering, the backups are located in the backups subdirectory directory of the CF card (mounted at /var/lib/asterisk/sounds).

Now, I’ve got a new problem: I don’t know how to get the AA50 to remember defined routes; I have been having ssh into the box and manually execute “route add default gw 10.78.9.1″ whenever the device gets power cycled.

Stephane Rouleau, I hope that you have better luck the second time around, and that you make additional backups of your config files.