UC Tech Chat Discusses BYOD and Wearable Tech in the Office

The concept of Bring Your Own Device (BYOD) has become a permanent part of the work culture, highlighted by a growing dependency on mobile devices, along with the increasing use of wearable technology. Ultimately, business leaders (and not just CTOs and IT staff) must understand how to successfully manage the evolving BYOD trend in order to both minimize risk to the business and to satisfy the needs of employees.

UC Tech Chat Wearable Tech BYOD episodeGiven the widespread interest in this issue, it seems appropriate to spotlight BYOD in this week’s episode of UC Tech Chat. Our show’s co-hosts, Brian Ferguson and Jason Mefford, … Continued

Business Continuity Solution for Your Phone System: Switchvox Rescue

There are few things more exciting than a new product launch. There’s always so much anticipation leading up to the actual launch day.  In fact, many of us at Digium have been anxiously waiting to show the world our newest product release.  Today, I am pleased to finally announce the latest addition to the Switchvox and Digium Cloud Services (DCS) family of products, Switchvox Rescue!


Digium Business Continuity Solution for Phone SystemsSwitchvox Rescue is an important addition because it provides Switchvox on-premises customers with a business continuity solution to protect against unexpected downtime. No longer do Switchvox customers have to worry about fire, flooding, power outage, … Continued

NADA Brings Auto Dealers Together; Switchvox Helps Dealerships Communicate


auto-dealership-phone-systemThe biggest industry event of the year for car dealers – the NADA Convention & Expo – kicked off this week in San Francisco. Hundreds of exhibitors are showcasing their equipment and technologies while multiple educational workshops take place, teaching auto dealer aficionados everything from the “Catch and Keep” customer strategy to a session on “Trust and Transparency: Data Privacy Management.” Automotive dealerships are in one of the most competitive, customer-centric markets in existence, so it’s at conventions such as NADA where dealership owners and sales managers get the opportunity to partake in crash-course workshops focused on areas in which their … Continued

Going to ITEXPO? Connect with the Digium Team in Miami


It’s that time of year, again! The much anticipated ITEXPO East will take over Miami’s South Beach next week, providing resellers, enterprises, SMBs, and Government organizations the tools and information they need to decipher the future of Internet telephony. From Tuesday to Thursday, January 27-29, educational keynotes, training sessions, and workshops will take place at the Miami Beach Convention Center. Some hot topics this year include cloud, mobility, disaster recovery, and perfecting the selling process. As you might expect, there’s also a strong focus on integrating all forms of communication in order to streamline not only the selling process, but the … Continued

Let’s Talk IVRs at ITExpo and Asterisk World 2015

ITEXPO East is approaching – and I’m more excited than ever to be asked to present at Asterisk World 2015. No sooner has Astricon wrapped up, and I’ve already shifted my thoughts towards the beautiful beaches, gently swaying palm trees, and the southward migration of the industry leaders in Internet Telephony, for the Miami-based, must-attend conference of the year.

I’m especially excited to launch my new presentation: “The Next Level of IVR.”ALLISON In the 15 or so years that I’ve been voicing IVR prompts exclusively, I’ve had a front-row seat to witness the progression of phone system structure. No … Continued